Terms & Conditions

Clear guidelines for using our platform

User Rights & Responsibilities
Privacy & Data Protection
Secure Transactions
Fair Usage Policy

Terms & Conditions

Please read our terms and conditions carefully before using our services.

Last updated: January 1, 2024

Terms and Conditions

Medical Disclaimer

The products and claims made about specific products on this site have not been evaluated by the relevant health authorities (e.g., SAHPRA or FDA).

  • Not Medical Advice: Information provided is for informational purposes only and is not a substitute for advice from your physician.

  • Consult a Professional: Always consult with a healthcare professional before starting any diet, exercise, or supplementation program.

  • Individual Results: Results from supplements may vary from person to person.


Terms of Service

3. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases. We reserve the right to refuse or cancel any order if we suspect fraud or an unauthorized or illegal transaction.

7. Limitation of Liability

Kasi Supplements shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind—including, without limitation, lost profits or replacement costs—arising from your use of any of our products.

8. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of South Africa.


Privacy Policy

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, and time zone. Additionally, as you browse, we collect information about the individual web pages or products that you view.

Personal Information we collect includes:

  • Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Device Information: Cookies, log files, and web beacons.

2. How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site. Additionally, we use this information to:

  • Communicate with you.

  • Screen our orders for potential risk or fraud.

  • Provide you with information or advertising relating to our health supplements (where you have opted in).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • Shopify/WooCommerce: To power our online store.

  • Google Analytics: To help us understand how our customers use the Site.

  • Courier Services: To deliver your physical supplement orders.

We may also share your information to comply with applicable laws and regulations or to respond to a lawful request for information we receive.

4. Data Processing Flow

To help you understand how your data moves through our system, see the flow below.

5. Your Rights (POPIA / GDPR)

Depending on your location, you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Ask us to update or correct inaccurate information.

  • Deletion: Request that we erase your personal data from our systems.

  • Withdraw Consent: Opt-out of marketing communications at any time.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Security

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

8. Changes

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at (email address not provided in images).

Questions About Our Terms?

If you have any questions about these terms, please contact us